From 75 reviews
Ellie Hoffman
Ellie Hoffman

Robert Crown worked diligently to successfully procure all that was needed after a house fire. He continually demonstrated compassion for our friend whose house burned. Highly recommend.

via Google
andrew higier
andrew higier

Joseph and the team at Crown were an amazing help to us!

Response from business owner

Thank you Andrew! At Crown Adjusting LLC, we strive to provide exceptional assistance and support to our clients. If you have any further needs or questions, please don't hesitate to reach out. Thank you for your trust and kind words!

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Bill Polsley
Bill Polsley

I was connected with Joseph Fernandez in the spring of 2023. We were dealing with flooding that occured on March 23, 2023 from a broken water line in our house. We had to move out of the house and due to delays with insurance and our …

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Response from business owner

Thank you so much for your heartfelt review. I'm grateful that I could assist you during such a challenging time. It was a pleasure guiding you through the insurance claim and repair process. If you ever need further assistance or have any questions, please don't hesitate to reach out. Wishing you all the best in your restored home!

via Google
Paula Plikh (Paula)
Paula Plikh (Paula)

I want to tell everyone out there, who has had any damage to their property to consider contacting this exceptional Pubic Insurance Adjustor Robert Crown!

He is the person to contact when your insurance company is not responding, and you …

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Response from business owner

Paula,

Thank you so much for your kind words and recommendation! I'm glad I could assist you during such a challenging time with your property damage claim in San Leandro. It was a pleasure guiding you through the process and ensuring you received the support you needed. If you or anyone you know needs further assistance with insurance claims, please don't hesitate to reach out.

via Google
Judy Stevenson
Judy Stevenson

My 99-year-old father lost our family home (built by himself and his father) in the Lahaina, Maui wildfire in August 2023. We were devastated and at a complete loss on how to proceed with our insurance company. Robert Crown, of Crown …

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Response from business owner

It was an honor to assist your family during such a challenging time. I'm grateful for your trust and am pleased to hear that my guidance has helped you navigate the insurance process more confidently. If there's anything else I can do to support you and your father, please do not hesitate to reach out. Wishing you strength and resilience as you move forward.

via Google
Julie Wong
Julie Wong

If you want a professional that knows his stuff, is a people person, and has a great sense of Humor. Robert Crown is your guy. Our catostrophic flood was a nightmare😱. Robert was our Michael Jackson in Thriller. He's a smooth …

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Response from business owner

Thank you so much for your amazing feedback and kind words! It was truly my pleasure to assist you and your family during such a challenging time. I'm thrilled to hear that my guidance and expertise helped make the process smoother and more successful for you. If there's anything else I can do for you in the future, please don't hesitate to reach out. Wishing you continued peace of mind and all the best!

via Google
Elliot B
Elliot B

These guys are angels, heroes, the good guys … whatever you wanna call it! We were getting so screwed over by SafeCo after a water damage claim and most of the adjusters and lawyers that we reached out to wouldn’t even give us a call back. …

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Response from business owner

Elliot,

Thank you so much for your heartfelt words and trust in our team. It was truly our pleasure to assist you in standing up against the challenges posed by your insurance company. We're glad that our knowledge and dedication made a positive impact on your situation. If there's anything more we can do for you, please don't hesitate to reach out. Your satisfaction and peace of mind are our priorities.

via Google
Kathy Phalen
Kathy Phalen

We contacted Crown Adjusting after a large limb broke off our oak tree and demolished our back yard, deck, three fences and two bedrooms. After talking to State Farm we realized we were going to need help with our claim. We connected with …

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Response from business owner

Kathy,

Thank you so much for your glowing review and recommendation! It was a privilege to assist you and your family through such a challenging time with your property damage claim. I'm thrilled to hear that my expertise and guidance helped streamline the process and achieve a positive outcome. If there's anything else you need in the future, please don't hesitate to reach out. Wishing you all the best in your beautifully restored home!

via Google
Diana Adair
Diana Adair

Robert Crown and Joseph helped us get homeowner's insurance to reimburse the reconstruction due to major water damage to our bathroom area from a heavy rainstorm, damage to roof, floor, shower, hallway, walls, etc. I'm grateful to them for …

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Response from business owner

Thank you for your wonderful feedback! I'm glad Robert Crown and Joseph could assist you in navigating the complexities of your homeowner's insurance claim after the water damage from the rainstorm. It was our pleasure to help ensure you received the reimbursement you deserved. If you have any further questions or need assistance in the future, please feel free to reach out. Wishing you the best in 2024!

via Google
Julin Yu
Julin Yu

Absolutely very professional, willing to take time to understand customer's need and help me out. Very impressed and highly recommend!

Response from business owner

Thank you so much Julin, it was a pleasure assisting you.

via Google
Trena McFarland
Trena McFarland

My entire condo flooded, caused by the upstairs neighbor's broken toilet. The water reached every aspect of my home, causing severe water damage. As if this wasn’t enough stress to endure, Mercury Insurance, my insurance company, sent a …

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Response from business owner

Trena,

Thank you so much for sharing your experience. I'm deeply sorry for the ordeal you endured with your condo flood and the challenges with Mercury Insurance. I'm grateful I could assist you in navigating through this difficult situation and ensuring your rights as a policyholder were upheld. It was my pleasure to provide support and help you achieve a fair resolution without additional expenses. If you ever need assistance in the future or have any questions, please do not hesitate to reach out.

via Google
Darren Keast
Darren Keast

Robert made the complex and confusing world of homeowners insurance claims easy! Our company stopped returning calls and emails in a water damage claim. Robert advised us to take a few simple steps and the whole thing turned around over …

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Response from business owner

Darren,

Thank you so much for your kind words! I'm delighted I could help simplify your homeowners insurance claim process and turn things around swiftly for you. Ensuring your satisfaction and achieving a positive outcome is always my goal. If you ever need assistance in the future or have any questions, please feel free to reach out.

via Google
Xiong Jian
Xiong Jian

================================

Having our house partially burned was a painful experience. There was so much uncertainty about the immediate future of our family and the headache of dealing with insurance. Then there were so many …

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Response from business owner

Eric,

Thank you so much for your heartfelt message. I'm truly honored to have been able to assist you and your family during such a challenging time with your home insurance claim after the fire. It's incredibly rewarding to hear that my efforts helped ease your anxiety and secure a higher settlement than initially offered. Your kind words mean a lot to me, and I'm thrilled that you are now back in your beautifully remodeled home. If there's anything else you need in the future, please don't hesitate to reach out.

via Google
Eva Huang
Eva Huang

(Translated by Google) Robert Crown, Senior Professional Public Adjuster, assisted me with a major fire to our house in Elk Grove. His experience and knowledge are incredible. The amount of damage to our home was extensive but even with all…

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Response from business owner

Thank you so much for your kind words and trust, Eva. It was an honor assisting you with your insurance claim following the fire at your Elk Grove home. I'm thrilled that my expertise and guidance helped resolve the challenges with Stillwater Insurance, leading to a successful reimbursement of over $400,000 to rebuild your house. Your recommendation means a lot to me, and I'm grateful for the opportunity to have been there for you every step of the way. If you or anyone you know needs expert assistance with insurance claims, don't hesitate to reach out. Wishing you all the best in your restored home!

via Google
Jasmine Bigsby
Jasmine Bigsby

Long overdue review for Robert Crown. My poor ill grandmother had water damage that needed repairs and the insurance company was a piece of work! Thanks to Roberts advice and guidance, I was able to navigate through this process and deal …

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Response from business owner

Thank you so much for taking the time to share your experience, and I'm glad I could assist your grandmother during such a challenging time with the insurance company. My goal is always to provide responsive and knowledgeable guidance, especially in navigating sensitive situations involving elder care and insurance claims. Your kind words mean a lot, and I'm grateful for the opportunity to help. If you or anyone you know needs expert assistance with insurance claims, please don't hesitate to reach out. Your recommendation is greatly appreciated!

via Google
Mike Jacobson
Mike Jacobson

I experienced significant flooding in my home and as a first time homeowner I was overwhelmed and beyond stressed. I called Robert and within hours he came to my home to assess the damage and help explain the insurance claim process. Robert…

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Response from business owner

Thank you so much for sharing your experience, Mike. Dealing with significant flooding as a first-time homeowner can be incredibly overwhelming, and I'm glad I could provide guidance and support during this stressful time. Ensuring a smooth insurance claim process is always my priority, and I'm pleased my advice helped expedite your claim.

It was my pleasure to assist you, and I appreciate your kind words about my integrity and dedication to my clients. If you ever need assistance in the future or know someone who could benefit from my services as a professional public adjuster, please don't hesitate to reach out. Your recommendation means a lot to us!

via Google
Jillian Hopman
Jillian Hopman

BC-Before Crown

I had never heard of the Public Adjuster profession before my house in California suffered a major fire in 2019. I was living in New Zealand, but the house had been our family home and was much loved for many years. …

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Response from business owner

Thank you so much for sharing your journey, Jillian. Dealing with a major fire and navigating the insurance process from New Zealand must have been incredibly challenging. I'm grateful for the opportunity to have assisted you throughout this complex and often daunting ordeal.

I'm glad I could provide the expertise and advocacy needed to ensure your insurance claim was settled fairly, resulting in full coverage of the $500,000 loss. Your kind words about my commitment and communication mean a lot to me. If you ever need assistance in the future or know someone who could benefit from my services as a public adjuster, please don't hesitate to reach out. Your recommendation is truly appreciated!

via Google
Eric Burr
Eric Burr

Like many families in the Santa Cruz Mountains, my wife, daughter and I were evacuated as the fire rapidly approached our home. That night, the flames were so close that we were able to photograph them as we were leaving. As we watched the …

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Response from business owner

Thank you so much for sharing your experience, Eric. Dealing with the aftermath of the Santa Cruz Mountains fire must have been incredibly challenging for your family, and I'm grateful I could assist during such a difficult time.

I appreciate your kind words about my dedication and knowledge as a public adjuster. Ensuring my clients receive the guidance and resources they need is always my priority, whether they are clients or not. Your recommendation means a lot to me, and I'm glad I could provide valuable direction throughout the insurance process.

If there's anything else you need or if you know anyone else who could benefit from my services, please feel free to reach out. Your satisfaction and peace of mind are my goals!

via Google
Mally Chakola
Mally Chakola

Robert understood the issues of a complex insurance matter, provided invaluable adjustment perspectives and ultimately referred us to an excellent attorney when it became appropriate. He displayed empathy through the loss of our home and …

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Response from business owner

Thank you so much Mally, wishing you the best for 2024!

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thomas gingrich
thomas gingrich

My experience with Crown Adjusting was one of a critically important choice, and exceptionally positive results.

If you are facing an insurance covered loss to your property, you owe it to yourself to contact Robert Crown for a …

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Response from business owner

Thomas,

Thank you so much for your heartfelt recommendation and for trusting Crown Adjusting with your important insurance claim. It was a privilege to assist you with the complexities of your property damage caused by the large tree fall. I'm glad that my decades of experience in public adjusting could bring you exceptionally positive results.

Your satisfaction and trust mean the world to me. If anyone else you know is facing a similar insurance-covered loss, I'm here to provide the same dedicated service and expertise. Please don't hesitate to reach out if you have any further questions or need assistance in the future.

via Google
nya (raptor)
nya (raptor)

I never leave reviews unless companies exceed my expectations. The amount of invaulable knowledge he shared and how honest and upfront he is exceeded my expectations. Although my claim was too small for Robert to take on, he still …

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Response from business owner

Nya,

Thank you so much for taking the time to leave such a thoughtful review. I'm delighted that I could provide valuable guidance and exceed your expectations, even if your claim was not within the scope for me to handle directly. Ensuring my clients are well-informed and empowered in dealing with insurance providers and contractors is always my priority.

Your recommendation and kind words mean a lot to me. If you ever find yourself in a similar situation in the future or know someone who could benefit from my services, please don't hesitate to reach out. I'm here to help.

via Google
S zirulnik
S zirulnik

I am pleased beyond words that I was referred to Robert Crown. I needed advice dealing with a loss. He helped me develop a strategy for discussions with my insurance company which had a good result. He is generous and obviously has …

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Response from business owner

Thank you for your kind words!

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julia wankel
julia wankel

I would highly recommend Crown Adjusting LLC if you find yourself in the unfortunate situation of needing an adjuster. Mr. Crown was thorough, thoughtful and professional. He helped me through the process and gave me the encouragement and …

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Response from business owner

Julia,

Thank you for taking the time to share your kind words. If you should ever need anything don't hesitate to reach out!

via Google
Alfort Santos
Alfort Santos

If you want service that is prompt, professional and most of all personal Crown Adjusting is the company you are looking for. I remember 14 months ago our house burned down and to say it was devastating for me and my family is an …

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Response from business owner

Alfort,

Thank you so much for sharing your experience with Crown Adjusting. I'm deeply honored to have been able to assist you and your family during such a difficult time after the devastating fire. Your words about my personal, prompt, and professional service mean a lot to me.

It was my pleasure to provide you with dedicated assistance throughout the 14 months we worked together. Ensuring you received the best possible service and understanding the complexities of your situation were always my priorities.

I truly appreciate your recommendation and trust. If you ever need assistance in the future or know someone who could benefit from my personalized services as a public adjuster, please don't hesitate to reach out. Your satisfaction is my ultimate goal.

via Google
Richard Lee
Richard Lee

Robert’s assistance was invaluable in helping me resolve a homeowners insurance claim. My insurance company initially denied responsibility for the claim saying I was responsible for collecting from another party. He helped me navigate the …

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Response from business owner

Glad we could help Richard! Thank you for taking the time to share your experience.

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chezvill
chezvill

I would have given Robert, from Crown Adjusting, 10 stars if that had been available. If we could sum up our experience with Robert in one word, it would be "Trustworthy". We came across Crown Adjusting from a referral at a time when we …

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Response from business owner

CV & KV,

Thank you so much for your incredibly kind words and for trusting me with your insurance issues during such a challenging time after the Santa Cruz mountains fire. It was truly an honor to assist you both.

I'm grateful for your recognition of my knowledge, wisdom, and trustworthiness throughout the process. Ensuring my clients feel supported and informed is always my priority, and I'm glad I could provide that for you.

If there's anything else you need or if you know anyone else who could benefit from my services, please don't hesitate to reach out. Your recommendation means a lot to me.

via Google
Nicole Tirado Strayer
Nicole Tirado Strayer

I lost my home in the CZU fire, and Robert guided me through the process of getting reimbursed from insurance. He was honest and used language that I could understand. His services could not have been more valuable, I highly recommend …

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Response from business owner

Glad we could help Nicole! Wishing you the best moving forward.

via Google
Andrew Larson
Andrew Larson

Robert was amazing through the whole process. His knowledge of the insurance industry is next to none when it comes what they are willing to settle for and not. He knows the policies better than the adjusters do. He can push the envelope…

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Response from business owner

Andrew,

Thank you so much for your generous words! It was truly my pleasure to assist you through the complexities of the insurance claims process. I'm thrilled to hear that my expertise and advocacy led to better results than expected for your claim.

Navigating insurance claims can indeed be challenging, but I'm glad I could provide guidance and push the envelope to ensure you received what you deserved. Your satisfaction and trust mean everything to me.

via Google
Julie Coplon
Julie Coplon

Robert was extremely helpful and patient with me during my recent insurance loss/drama. He knows the adjustment process intimately and brings years and years of experience dealing with insurance companies and adjusters. He also knows …

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Response from business owner

Julie,

Thank you so much for your wonderful review and recommendation. It was truly a pleasure to assist you during such a challenging time with your insurance loss. I'm thrilled to hear that my knowledge and experience were able to guide us to a positive outcome for your claim.

Ensuring my clients are well-informed and prepared for future challenges is a key part of my approach. I'm glad I could help you not only with your current claim but also with proactive measures to protect your assets moving forward.

Your kind words about my professionalism, creativity in approach, and personal demeanor mean a lot to me. I'm grateful for the opportunity to be of service and to have earned your trust.

Please don't hesitate to reach out if you have any further questions or need assistance in the future. I'm here to help in any way I can.

via Google
Morgan Hughes
Morgan Hughes

Robert went above and beyond in helping me with a difficult insurance claim. While my claim was small, he still offered me insightful information and guidance on how to navigate the situation. I’d been fighting for a proper settlement for …

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Response from business owner

Thank you so much Morgan!

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