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Here at Crown Adjusting, we want you to make an informed decision when it comes to hiring a public adjuster to represent you. Therefore we offer a 100% free consultation with no obligation. We know that every customer relationship begins with a conversation. We simply provide you with the information you need to make the best decision that is right for you.
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“When our 26 unit apartment building suffered a fire we were recommended to Robert Crown by our property manager. We had no idea how much damage had occurred, but we know that we would not have received the generous settlement we got, were it not for Robert’s diligent efforts. No one would have guessed that our claim would exceed $1,000,000.00, not even the contractors, but it did! Robert worked cooperatively with the insurance representatives and the contractor we decided to go with, to make sure that every room effected by the fire, was included in the scope of repairs and claim estimate. The homeowners insurance company was very cooperative too, which put our minds at ease. The claim process might have been more contentious had there not been cooperation and agreement on the scope of the repairs early on, thanks in large measure to having both adjusters work in a collaborative professional manner. We were happy to begin work on our project within 2 months of the fire while Robert continued to handle the claim and secure a generous settlement. Our building has a new façade, is upgraded to meet current code and almost every unit was updated, cleaned and painted. Our tenants are thrilled and so are we. Thank you for your hard work & conscientious follow-up”.
Chris L., Real Estate Owner & Investor

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After loss occurs

Report the claim to you agent or insurer.
Preserve the evidence of damage and protect the property from additional loss.
Request and/or obtain a certified copy of your insurance policy, declarations and applicable endorsements.
Document the damages (including debris) by photography or video.
Review your insurance policy with a public adjuster to better understand your claim obligations and what your policy insures (customarily at no charge).
Do not rush to hire anyone, including contractors, public adjusters and insurance professionals soliciting you for the business. It is important to understand what your insurance policy covers to avoid “spending down” insurance proceeds that may be owed to you even if you hire no one.
Request your insurance company obtain a hazardous materials test from a licensed expert to determine whether lead or asbestos is present.
Arrange for mail to be forwarded to an alternative address, your landline phone forwarded to established voicemail, or forwarded to your cell phone.
Maintain water and temporary electrical services to your property, if possible.
The insured has a duty to mitigate further damage to property that can be maintained such as landscaping, for example.
Do not dispose of any damaged property until it is properly inventoried.
Save all receipts and keep track of expenses that are incurred as a result of the loss
Keep careful notes on conversations with insurance company personnel and their vendors and claim consultants, including dates and discussion points.
Research carefully before hiring anyone. Consumers are vulnerable to misrepresentations by zealous sales professionals who want you to sign with them now.
Contact your local tax assessor to apply for temporary property tax assessment relief.