Flood Preparedness: Protecting Your Home…
Flooding can devastate homes and communities, often with little warning. Crown Adjusting is committed to homeowner safety. California flood…
The Gold Standard in California Public Adjusting
Trusted by Clients and Recognized by Industry Leaders
BBB
Napia
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United Policy Holders
PCAPIA
Crown Adjusting: California’s Premier Public Adjusting Firm. We Earn Your Trust.
From property loss to claim settlement, Crown Adjusting will help you get the maximum settlement from your insurance company. As public adjusters licensed by the State Department of Insurance, we work exclusively for you—not the insurance company.
If your home or business suffers major damage, by fire, flood, or earthquake, the emotional toll it takes can be heavier than the physical damage to your property. After all of that, you now have the headache of dealing with your insurance company, documenting your claim, and wondering if you will get a fair recovery. When dealing with an insurance claim, experience and expertise matter. At Crown Adjusting, we bring over 40 years of knowledge to the table, ensuring our clients receive the maximum settlement they deserve. As a premier public adjusting firm servicing all of California as well as Nevada, we advocate for homeowners and business owners. We navigate the complexities of insurance claims with precision and confidence. Our deep industry insight and proven track record mean you don’t have to settle for less than what you’re entitled to.
Types of Claims We handle
Fire
Water
Wind
Collapse
Vandalism
Denied Claims
Initial Process Step by step:
Fill Out the Claim Evaluation Survey
Provide basic details about your claim to help us understand your situation.
phone Consultation
Speak with our team to discuss your claim, address your questions, and explain how we can assist.
Policy Review and Initial Claim Evaluation
We visit your property to assess the damage, document the loss, and gather critical details for your claim.
Sign Agreement and Get Started
Once you’re ready, we’ll finalize the agreement and immediately begin advocating for your maximum settlement.
More in claim settlements
40
%
Higher Payouts
Quicker resolution
%
Faster Claims
Receive full or near-full limits
0
%
Higher Payouts
Fewer paperwork errors
%
Stronger Documentation
Don’t leave your claim to chance. Trust the experts at
Crown Adjusting to get the results you deserve.
- We honor the trust our clients have placed in us and strive to meet and exceed all of your expectations.
- We understand that our clients have suffered an upsetting loss that has disrupted their lives. Hiring Crown Adjusting will reduce your stress and take the burden of handling your claim off your shoulders. We support and advise you during the entire claim process. We strive to earn your trust and confidence.
- Crown Adjusting is different from other Public Adjusting firms because of the personal attention we give to each claim, the high level of experience we bring, and the dedicated experts we partner with to address the unique aspects of each claim and client.
- We take into account each client’s circumstances, needs, and expectations. This ensures a tailored and personalized approach, rather than applying a one-size-fits-all style.
- Throughout the claim adjustment process, we encourage ongoing communication with our clients, and provide updates on a consistent basis, to ensure that our clients remain informed of the status of their insurance claim, and can plan for next steps.
- We garner the utmost respect from the cast of people the insurance company uses to address property loss claims, such as claims adjusters, estimators, "independent" adjusters, and contents restoration workers. Our reputation for integrity helps cultivate cooperation from insurance company representatives.
- Pursuing new business will never take priority over delivering quality service and impressive results to the clients who’ve chosen us over our competitors.
- While most clients will never need our services a second time, we strive to win your confidence and appreciation of the effort and attention we have devoted to your claim. We work to earn your recommendation of our firm to others who have suffered a property loss. Good will is priceless.
- Our attention to your claim and commitment to customer service requires that we be available seven days a week to better assist you.
GET THE BEST FINANCIAL SETTLEMENT
We work closely with you to help secure the best financial settlement under the terms and conditions of your insurance policy while ensuring that your claim is properly documented and correctly valued.
PRESENT ALL ASPECTS OF YOUR LOSS
We prepare and present claims for all aspects of your insured loss, including but not limited to building damage, business and residential personal property, tenant improvements, loss of rental income, business interruption and extra expense, equipment and machinery loss, and loss of use and additional living expense.
Measure and Value all Costs
We measure and document all costs under your replacement cost insurance, whether covered under the building coverage or personal property and contents coverage. Such costs include: design and engineering fees, code upgrades, hazardous materials abatement, and items that may require hiring professional valuation consultants for equipment, antiques and collectibles, precious books, collections, electronics, and other items that require specialized expertise.
WORK COOPERATIVELY
We work cooperatively with your insurance company’s adjusters and other insurance professionals to reach an agreement on the scope of repair, so you recover the cost to put back or replace the property that was lost.
“We searched far and wide for the best public adjuster and we were truly blessed we found Robert Crown. Without his guidance we would have proceeded blindly, much like going through a maze, not knowing where to turn, what to ask and when to ask it, and ultimately what the next steps were. Robert helped us see in the dark and illuminate the way forward. He patiently explained all our options and showed genuine compassion, thanks to his unique background, but mostly from his own heart. Robert is a true professional with great character and the utmost integrity.”
— Farland C., Homeowner
What is A Public Adjuster ?
A Public Adjuster works as an advocate for the policyholder in the insurance claim process.
Public Adjusters are licensed by the State. PAs safeguard the interests of policyholders.
Unrepresented property owners are at the mercy of their insurance company’s desire to protect its own bottom line.
THERE ARE THREE TYPES OF INSURANCE ADJUSTERS
- Staff or Claims Adjusters - Employed and paid by an insurance company, negotiates as the insurer's agent
- Independent Adjusters - Adjusters or building consultants hired by the insurance company to estimate the loss (usually to minimize payouts), but are not independent since they are paid by and serve the insurance company
- Public Adjusters - Hired by the policyholder to represent their interests exclusively
When disaster strikes, property owners rely on insurance to recover their losses. However, insurance companies pay no more than they have to, which can result in delayed, reduced, or denied claims. This is where a Public Adjuster steps in to level the playing field. A policyholder hires a Public Adjuster to represent them. The Public Adjuster works to prove and recover the value of structural repairs, contents, living expenses, and loss of income. Crown Adjusting will carry the burden of the entire claims process.
THE PUBLIC ADJUSTER’S JOB IS TO:
- Investigate all possible coverage
- Value and document all covered damage
- Negotiate with the insurance company for the highest payout
In addition to managing your claim, Crown Adjusting will also connect you to relocation professionals, board-up services, designers, architects, engineers, builders, hygienists and cleaning experts, and personal property valuators.
How are Public Adjusters Compensated?
The Public Adjuster is usually compensated on a percentage of the actual proceeds paid. The percentage depends on the size and nature of the loss, but the Public Adjuster does not generally charge a fee on sums already paid by the insurance company. It is not unusual for a public adjuster to help the policyholder recover 50% more than the insurance company’s initial offer.
Most property owners are unaware that Public Adjusters even exist as an alternative to dealing directly with the insurance company. A skillful Public Adjuster can make a big difference in both the payout a policyholder recovers and the consumer’s experience going through the claims process. Public Adjusters handle all negotiations and communication with insurance companies, reducing stress and frustration for policyholders. Crown Adjusting’s expertise ensures thorough claim support, compliance with policy terms, and maximized damage assessment.
To learn more contact us
Why Choose Us
Crown Adjusting is a client-focused Public Adjusting firm, committed to excellence in every aspect of adjusting work and client relations. Unlike many other Public Adjusting firms, we do not handle a large volume of claims. Many public adjusting firms employ full-time salespeople to solicit and sign new clients, while handing off the actual claims work to overworked staff adjusters with heavy caseloads. As a result, these firms may not be able to dedicate a high level of professional attention to their many clients. At Crown Adjusting you will know from day one who is handling your claim, and you’ll rest assured that your claim is in the best of hands and will be resolved in a timely manner.
Property claims include residential claims, custom homes, apartment buildings, office complexes, retail businesses, and an array of industrial and mercantile properties, large and small. We limit the volume of losses we take on so that we are able to fully devote our expertise, time, and energies to every claim we handle. As such, the principals are personally involved in every claim we handle. This simple and test-proven business model works; just ask our current or former clients.
Services
Public Insurance Adjuster
Crown Adjusting specializes in representing policyholders during the insurance claims process. As licensed public adjusters, we work exclusively for you—not the insurance company—to ensure you receive the maximum payout for your loss. From property damage inspections to negotiating with your insurer, we handle every step of your claim with expertise and care. Our mission is to be your advocate, taking the burden off your shoulders while fighting for the fair settlement you deserve.
Insurance Appraisal
When disputes arise over the value of your claim, Crown Adjusting offers professional insurance appraisal services to resolve the disagreement. Our experienced appraisers evaluate the damages and work with your insurer’s appraiser to reach an equitable resolution. This process is often faster and more cost-effective than litigation, allowing you to settle disputes and move forward with your recovery.
Matterport Scanning
Crown Adjusting utilizes cutting-edge Matterport technology to create highly detailed 3D virtual scans of your property. These scans provide an accurate, visual record of the damage and are invaluable in presenting your claim to the insurance company. By documenting every detail of the loss, we strengthen your case and ensure nothing is overlooked during the claims process.
Xactimate Estimates
Our team leverages Xactimate, the industry-standard estimating software, to prepare precise and comprehensive repair and reconstruction cost estimates. These detailed reports help ensure that your claim reflects the true scope of your loss, leaving no room for underpayment or oversight. With our expertise in Xactimate, we ensure your claim submission is both accurate and robust.
Claim & Policy Evaluation
Understanding the complexities of your insurance policy can be overwhelming. Crown Adjusting provides thorough claim and policy evaluations to ensure you know exactly what coverage you’re entitled to. Our experts review your policy, analyze your loss, and identify potential areas where you may not be receiving the benefits you deserve. This service lays the foundation for a strong and successful claim.
Public Adjusting Throughout California
Napa, Antioch, Concord, Fremont, Hayward, Oakland, Vallejo, Berkeley, Richmond, San Jose, Daly City, Fairfield, Livermore, San Mateo, Sunnyvale, Vacaville, Santa Rosa, San Leandro, Santa Clara, San Francisco
Let Crown Adjusting Get to Work for You!
Public Adjusting Throughout California
Let Crown Adjusting Get to Work for You!
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